Get to the root causes to prevent the same thing from happening again

When a major problem arises, you will find yourself working extremely hard to fix the problems, and your team spends time and effort rushing to put the fire out and people relish saving the day.

After the event, its often difficult to work out why you got into that situation in the first place. People look for blame, people become defensive and emotions run high, it can be incredibly tough. It’s not surprising that once the problem has been fixed, it’s easier to just move on.

Generate cost savings and many more business benefits

You will save money, save time, improve quality, inspire and engage your team, regain your customers trust and relationship, and feel confident that you have gained control of the problem.

What to expect

A 2-hour consultation prior to the workshop will help me to understand your issues, asses your current status and plan for the 1-day workshop. This enables a smooth productive workshop on the day.

We then hold a 1-day workshop when your team will get to solve the problem and create an improvement action plan.

To ensure success, I will always comeback at a later date to track the implementation and measure the results and benefits. I am committed to delivering value for money, so will measure actual  and financial benefits.

In a 1-day workshop, I will work with your team to:

• Create an open, blame-free environment for your team to engage in
• Quantify the size of the issue and calculate the real cost to the business
• Estimate cost savings and calculate a return on investment
• Use a structured problem-solving approach
• Determine the root causes
• Decide on the right improvement activity
• Create and present an improvement action plan

Follow-up session – at an agreed future date:

• Check for success and sustainability
• Measure the actual benefits, savings and returns
• Further recommendations
• Report your achievements

You will receive:

• 2-hour consultation prior to workshop
• 1-day workshop – a short presentation at the end of the day
• Full report and improvement plan containing;
  • Recommended areas of focus
  • Prioritised improvement schedule
  • Guidance on how to implement improvement activity
  • Recommended training and employee engagement plan
  • Goals – financial savings, time savings and improved quality performance
  • Business benefits
• A 2-hour follow-up session to check for success, sustainability and measure benefits

If you are interested or need a bit more information, Contact me. I will be more than happy to help!